Terms of service
Welcome to Dropple. Throughout the site, the terms “we”, “us” and “our” refer to Dropple LLC. Dropple operates this website and store, including all related information, content, features, tools, products and services in order to provide you, the customer, with a seamless shopping experience.
By visiting our website or purchasing from us, you engage in our Services and agree to be bound by the following Terms of Service, including all policies referenced herein.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions stated here, then you may not access the website or use any Services.
Our store is hosted on Shopify Inc., which provides us with the ecommerce platform that allows us to sell our products and services to you.
SECTION 1 - ACCESS AND ACCOUNT
By using this site, you confirm that you are at least 18 years old or accessing the Services under the supervision of a parent or legal guardian.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our website.
You are responsible for maintaining the confidentiality of your account information and for restricting access to your device or account.
SECTION 2 - PRODUCTS
We make every effort to display our products as accurately as possible. However, colours and product appearance may vary slightly depending on your screen settings and device.
We reserve the right to modify or discontinue products at any time without prior notice.
All product descriptions and pricing are subject to change at our sole discretion.
SECTION 3 - ORDERS
By placing an order, you are making an offer to purchase a product from Dropple.
We reserve the right to refuse or cancel any order at our discretion, including orders suspected of fraud, unauthorised activity or misuse.
Orders are only confirmed once payment has been successfully processed and you receive an order confirmation email.
Please review your order carefully before submitting, as we may not be able to accommodate changes or cancellations after processing.
SECTION 4 - PRICING & PAYMENT
All prices listed on our website are displayed in AED unless otherwise stated.
We accept secure payments through:
• Visa
• Mastercard
• Apple Pay
• Google Pay
• Shop Pay
All payments are processed securely through Shopify’s payment system. Dropple does not store your full payment details.
Prices may change without notice.
SECTION 5 - SHIPPING & DELIVERY
We currently ship within the United Arab Emirates only.
Estimated delivery times are provided for convenience and are not guaranteed.
Dropple is not responsible for delays caused by courier services, public holidays, customs processes or circumstances outside our control.
Risk of loss and ownership of products transfers to you upon delivery.
For full shipping information, please review our Shipping Policy:
https://dropplebottle.com/policies/shipping-policy
SECTION 6 - RETURNS & REFUNDS
Returns and refunds are handled in accordance with our Refund Policy.
Please review our Refund Policy before making a purchase:
https://dropplebottle.com/policies/refund-policy
SECTION 7 - INTELLECTUAL PROPERTY
All content on this website, including logos, branding, text, graphics, images, videos and product designs, is the property of Dropple LLC and may not be copied, reproduced or used without written permission.
Unauthorised use of our intellectual property is strictly prohibited.
SECTION 8 - OPTIONAL TOOLS & THIRD PARTY SERVICES
We may provide access to third party tools or services which we do not monitor or control.
Your use of any optional third party tools is entirely at your own risk and discretion.
SECTION 9 - THIRD PARTY LINKS
Certain content or links on our website may direct you to third party websites.
We are not responsible for the content, policies or practices of any third party websites and encourage you to review their policies before engaging with them.
SECTION 10 - SHOPIFY
Our store is powered by Shopify, which enables us to provide our ecommerce Services.
However, all purchases made through this website are directly between you and Dropple LLC.
Shopify is not responsible for any issues relating to products, orders, refunds or customer support.
SECTION 11 - PRIVACY POLICY
Your submission of personal information through the website is governed by our Privacy Policy:
https://dropplebottle.com/policies/privacy-policy
SECTION 12 - FEEDBACK & REVIEWS
If you submit reviews, comments, suggestions or other feedback, you grant Dropple the right to use, edit, publish and share such content for marketing or operational purposes.
You agree that your submissions will not violate any law or third party rights.
SECTION 13 - ERRORS & INACCURACIES
Occasionally there may be information on our website that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions or availability.
We reserve the right to correct errors and update information at any time without prior notice.
SECTION 14 - PROHIBITED USES
You may not use our website or Services:
• For unlawful purposes
• To violate any laws or regulations
• To infringe upon intellectual property rights
• To distribute malicious software or spam
• To interfere with website security or functionality
We reserve the right to terminate access to our Services for violations of these Terms.
SECTION 15 - DISCLAIMER OF WARRANTIES
All products and Services are provided “as is” and “as available” without warranties of any kind, either express or implied.
We do not guarantee uninterrupted or error free access to our website.
SECTION 16 - LIMITATION OF LIABILITY
To the fullest extent permitted by law, Dropple LLC shall not be liable for any indirect, incidental, special or consequential damages arising from the use of our website, products or Services.
SECTION 17 - INDEMNIFICATION
You agree to indemnify and hold harmless Dropple LLC and its affiliates from any claims, damages or expenses arising from your breach of these Terms or misuse of the Services.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain valid and enforceable.
SECTION 19 - ENTIRE AGREEMENT
These Terms of Service and any policies posted on this website constitute the entire agreement between you and Dropple LLC.
SECTION 20 - GOVERNING LAW
These Terms of Service shall be governed and interpreted in accordance with the laws of the United Arab Emirates.
SECTION 21 - CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Changes will take effect immediately upon posting to the website.
SECTION 22 - CONTACT INFORMATION
Questions regarding these Terms of Service can be sent to:
Dropple LLC
Dubai, United Arab Emirates
support@dropplebottle.com
https://dropplebottle.com